Tele-Marketing Team Leader (Basic + Commission)

Tele-Marketing Team Leader (Basic + Commission) -001-11-30T00:00:00+00:00

Kuala Lumpur
Salary: RM3,500.00 to RM5,000.00 /month

OmniRaise is a new Marketing and Fundraising Agency serving the Non-Government /charity sector in Malaysia. We are looking for a Team Leader experienced in outbound sales to head up our new team of telemarketers that will work on behalf of Non Profit/Charity clients.

Your role will include:

  • Managing a team of 8-15 sales and fundraising and sales professionals who call leads generated online via surveys or Facebook to convert them to members of the organisations we work for
  • Training, motivating, performance managing, developing and progressing our staff
  • Lead from the front by achieving personal sales targets as well as team sales targets
  • Coaching and mentoring the team for success

What we offer:

  • Competitive basic pay plus commission
  • Work life balance – forget 7am starts and 10pm finishes – we encourage balance, and manageable hours.
  • Fun, family environment – recognition program, incentives, monthly team dinners, quarterly team building
  • No pressure to do recruitment and management – our Managers are supported by a team of recruiters so they can focus instead of training, managing and developing teams
  • Travel opportunities to Thailand and throughout South East Asia to our other offices in Singapore or Malaysia
  • Generous social security, leave, and other benefits

Having already built a strong culture in our Thailand office, we know what staff feel working for us:

  • “I feel proud to work here” – Kat, Face to Face Team Leader Face to Face, Thailand
  • “I treat this business like it’s my own” – Poom, Events Manager, Thailand
  • “This job really teaches me to think, rather than just follow a process like many companies do.” Por, Team Manager Thailand.
  • “I feel so supported and am so happy to work here.” Mamaew, Telemarketing Manager

What we’re looking for:

  • At least 1-2 years experience in Sales leading a team of people
  • Experience in outbound tele sales rather than customer service
  • Experience in fundraising highly desirable but not essential
  • Infectious energy and enthusiasm
  • Resilience and determination
  • High expectations of staff but delivered with a highly empathetic manner
  • Adaptability – you must be comfortable with constant change

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